Effective Date: 1.1.2025
At MetaChems.com, we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website or make a purchase. By using our website, you consent to the practices described in this policy.
Information We Collect
We may collect information about you when you visit our site, create an account, make a purchase, or communicate with us. The types of information we may collect include:
- Personal Information: This includes your name, email address, phone number, billing address, shipping address, and payment information.
- Account Information: Information you provide when you set up an account with us, including username, password, and preferences.
- Order Information: Details about your orders, such as products purchased, order history, and delivery details.
- Technical Data: This may include your IP address, browser type, device details, and information about your usage of our website.
How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and fulfill your orders, manage payments, and provide customer support.
- Communication: To send you order confirmations, updates, and respond to inquiries.
- Marketing: With your consent, we may send you promotional emails and newsletters about our products, offers, and services. You can opt-out at any time.
- Website Improvement: To analyze site usage and improve our website based on your preferences.
- Security: To monitor and enhance the security of our website and prevent fraudulent activities.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as necessary to provide our services. We may share your information with:
- Service Providers: Third-party companies that assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping providers).
- Legal Authorities: If required by law or to respond to legal requests, we may disclose your information to comply with applicable laws and regulations.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your sensitive information is encrypted through Secure Socket Layer (SSL) technology, and we adhere to industry standards for data protection. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal data.
- The right to rectify inaccurate or incomplete data.
- The right to request deletion of your personal information.
- The right to object to or restrict the processing of your data.
To exercise any of these rights, please contact us via contact form.
Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you interact with our website and allow us to remember your preferences.
You can set your browser to refuse cookies or to alert you when cookies are being sent. However, if you do so, some parts of the website may not function properly.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you about significant changes by posting the new policy on our website along with the effective date. We encourage you to periodically review this policy for the latest information on our privacy practices.
Contact Us
If you have any questions or concerns about our Privacy Policy or our data practices, please contact us via contact form.
